Privacy Policy

Who We Are and How This Policy Applies

Bond Tieup operates as an educational resource provider based at 40 Bellerine St, Geelong VIC 3220, Australia. We comply with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

This policy covers all interactions you have with our website, educational materials, contact forms, and any communication channels we maintain. When you use our services or visit our website, you're agreeing to the practices outlined here.

We don't operate as a registered training organization. Instead, we provide educational content and resources about financial analysis fundamentals for people who want to understand financial markets better.

Information We Collect

Let's be specific about what information we gather and why we need it.

Information You Provide Directly

When you interact with our platform, you might share:

• Contact details: Name, email address, phone number when you fill out inquiry forms or subscribe to updates
• Communication content: Messages you send us through contact forms or email
• Educational preferences: Topics you're interested in, learning goals you share with us
• Feedback: Survey responses, course feedback, or testimonials you choose to provide

Information Collected Automatically

Our website collects certain technical information to function properly:

• Device information: Browser type, operating system, device identifiers
• Usage data: Pages visited, time spent on pages, navigation patterns
• Location data: General location based on IP address (city/state level, not precise location)
• Cookies and similar tech: Small data files that help our site remember your preferences

How We Use Your Information

We're pretty straightforward about this. Here's what we do with your data:

1. Respond to your inquiries: When you contact us with questions about our educational content or programs, we use your contact details to get back to you. Pretty basic stuff.
2. Deliver educational content: If you've signed up for resources or updates, we'll send you relevant educational materials about financial analysis topics.
3. Improve our offerings: Usage data helps us understand which topics resonate with learners and where we should focus our content development efforts.
4. Technical maintenance: We use technical data to keep the website running smoothly, fix bugs, and ensure everything works across different devices.
5. Legal compliance: Sometimes we need to retain information to meet Australian legal requirements or respond to lawful requests from authorities.

We don't sell your data to third parties. Never have, never will. That's not our business model, and frankly, it's not something we're comfortable with.

Legal Basis for Processing Your Data

Under Australian privacy law, we process your information based on:

• Consent: When you voluntarily provide information through forms or subscriptions
• Legitimate interests: Operating our educational platform, improving content, and maintaining website security
• Legal obligations: Complying with Australian laws and regulations
• Contractual necessity: Delivering the educational resources you've requested from us

You can withdraw consent at any time by contacting us, though this might affect our ability to provide certain services to you.

Sharing Your Information

We keep your data pretty close to the chest. But there are a few situations where we might share it:

Service Providers

We work with trusted service providers who help us operate our platform. These might include:

• Website hosting providers (data stored on Australian servers where possible)
• Email service providers for delivering educational content
• Analytics tools to understand how people use our website
• Payment processors if you purchase any paid educational resources

These providers only access data necessary for their specific functions, and they're contractually obligated to protect your information.

Legal Requirements

We'll disclose information when required by Australian law, such as responding to court orders, legal processes, or requests from government authorities. We're also obligated to cooperate with law enforcement investigations when legally appropriate.

Business Transfers

If Bond Tieup is involved in a merger, acquisition, or sale of assets, your information might be transferred. You'd be notified before this happens, and different privacy practices would be clearly communicated.

Your Rights Under Australian Privacy Law

The Privacy Act 1988 gives you several rights regarding your personal information. Here's what you can do:

Access Your Information

You can request a copy of the personal information we hold about you. We'll provide this within 30 days unless there's a valid reason for delay (we'll let you know if that happens). This service is free for the first request in a 12-month period.

Correct Your Information

Found something incorrect in your data? Let us know, and we'll fix it. If there's a dispute about accuracy, we'll attach a statement noting your view of the correct information.

Delete Your Information

You can request deletion of your personal data. We'll comply unless we have legitimate grounds to retain it (like legal obligations or ongoing disputes). When we delete your data, it's gone from our active systems, though backup copies might persist for a short period.

Object to Processing

You can object to how we're using your information. We'll review your objection and either stop the processing or explain why we need to continue.

Opt Out of Marketing

Every marketing email includes an unsubscribe link. Click it, and you're off the list. We'll process opt-out requests within 5 business days.

Lodge a Complaint

If you're unhappy with how we've handled your privacy, contact us first. We'll do our best to resolve the issue. If you're still not satisfied, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC):

• Website: www.oaic.gov.au
• Phone: 1300 363 992
• Mail: GPO Box 5218 Sydney NSW 2001

How We Protect Your Information

Security isn't just a checkbox for us. Here's what we do to keep your data safe:

• Encryption: Data transmitted to our website is encrypted using SSL/TLS protocols. Stored data is encrypted where technically feasible.
• Access controls: Only authorized team members can access personal information, and only when necessary for their work. We use role-based access restrictions.
• Regular security audits: We review our security practices regularly and update them as needed to address new threats.
• Secure hosting: Our hosting providers maintain high security standards and undergo regular security assessments.
• Data minimization: We only collect what we actually need and delete information when we no longer need it.
• Staff training: Our team receives training on privacy practices and data security.

That said, no system is 100% secure. If we experience a data breach that affects your information, we'll notify you as required by Australian law and the Notifiable Data Breaches scheme.

Data Retention

We don't keep your information forever. Here's our approach to retention:

After these periods, we securely delete or anonymize your information. Anonymized data (where you can't be identified) might be retained longer for statistical and research purposes.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies. Here's what they do:

Essential Cookies

These keep the website functioning. They remember your preferences during your visit and enable basic features like secure areas of the site. You can't opt out of these if you want to use the website properly.

Analytics Cookies

We use these to understand how visitors interact with our website. This helps us identify popular content, spot navigation issues, and generally make the site better. The data is aggregated and anonymized where possible.

Preference Cookies

These remember your choices (like language preferences or region settings) to provide a more personalized experience on return visits.

You can control cookies through your browser settings. Most browsers let you refuse cookies or delete existing ones. Keep in mind that disabling cookies might affect website functionality.

Third-Party Links

Our website might link to external sites or resources. Once you leave our site, this privacy policy no longer applies. We don't control those external sites and aren't responsible for their privacy practices.

Before providing personal information to any third-party site, read their privacy policy. Just because we link to something doesn't mean we endorse their privacy practices.

Children's Privacy

Our services target adults interested in financial education. We don't knowingly collect information from children under 18 without parental consent. If you're a parent and believe your child has provided us with personal information, contact us immediately and we'll delete it.

While our educational content might be appropriate for older teenagers learning about finance, they should access it with parental guidance.

Changes to This Privacy Policy

We update this policy occasionally to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify you via:

• A prominent notice on our website
• Email notification if you're subscribed to our updates
• Updated "Effective Date" at the top of this policy

The current version is always available on our website. We encourage you to review it periodically, especially if you're concerned about how your information is used.

Continued use of our services after changes take effect means you accept the updated policy.

How to Exercise Your Rights

Want to access, correct, or delete your information? Here's the process:

1. Send us a request via email to info@bond-tieup.com or call us at +61 402 228 571
2. Include enough detail for us to verify your identity and locate your information
3. Specify exactly what you want us to do (access, correct, delete, etc.)
4. We'll respond within 30 days, usually sooner
5. If we need more time or information, we'll let you know why

There's no charge for reasonable requests. If your request is clearly unfounded, repetitive, or excessive, we might charge an administrative fee or refuse the request (we'll explain why if this happens).